MUSTANG MARKETING & SERVICES LTD WORKING WITH THE CLEANING AND HYGIENE SUPPLIERS’ ASSOCIATION
[Release Date: 22nd May 2009]

Mustang Marketing & Services Ltd together with our subsidiary company Mustang Hygiene Solutions Ltd is proud to announce joining forces with the Cleaning and Hygiene Suppliers’ Association. Representing more than 200 manufacturers and distributors across the UK, the Cleaning and Hygiene Suppliers Association is the Trade association of suppliers to the cleaning industry.

We hereby corroborate that we will work together and stand by the organisations code of practice.

All members of the Cleaning and Hygiene Suppliers’ Association accept this Code of Practice and agree:-

1. To conduct business dealing in a fair and proper manner.
2. Not knowingly, recklessly or negligently to be party to any improper business practices of any customer or suppler.
3. To offer for sale sound quality cleaning materials, chemicals, specialist machinery equipment to enable customers to achieve their required levels of hygiene and cleanliness.
4. To stock a comprehensive range of materials and equipment in sufficient quantities to meet reasonable short notice requirements.
5. To provide proper training for sales and back-up staff to enable them to give professional advice on the use of materials and equipment offered for sale.
6. To take all reasonable care to avoid false or exaggerated claims verbally, in literature or in any other way.
7. To take all reasonable care to procure that the packaging of products supplied by the member (whether as a manufacturer or a distributor) contains accurate and permanent labeling as to the quantity and dimensions of the contents.
8. To refrain from making inaccurate, misleading or deliberately malicious statements concerning a competitive product or service.
9. To ensure that customers are kept advised of the effect of changes in product formulations likely to lead to different in-use handling or Health and Safety instructions.
10. To investigate any complaint raised by a customer and if the complaint is justified to take all necessary action required to rectify the situation.
11. To accept the Council of the Association, or suitable person appointed by Council, as arbitrator when so requires and to abide by the decision of such arbitration.
12. To maintain adequate insurance clover for Product and Public liability.
13. To observe this Code of Practice.

If you require more information on the CHSA please visit http://www.chsa.co.uk or http://www.mustang4supplies.com

For more information please contact Anthony Marriott.

Tel: 0870 474 0161 or email: enquiries@sd2001.co.uk

NOTES TO EDITORS:

Visuals, photography, and interviews with Mustang Marketing and Services Limited are all available – to arrange please contact SD2001 on enquiries@sd2001.co.uk